QYSciences APP privacy policy
Latest version effective date: December 1, 2020
Prompt clause
Your trust is very important to us. We are fully aware of the importance of personal information to you. We will take corresponding security measures according to the requirements of laws and regulations, and try our best to protect your personal information. In view of this, the app service provider of enlightenment power (or "we") formulates this Privacy Policy (hereinafter referred to as "this policy / this Privacy Policy") and reminds you:
This policy is applicable to all products and services provided by QYSciences APP. If we and our affiliated companies (see the definition for details) use the products or services provided by the QYSciences APP (for example, log in with the QYSciences APP account) but do not have an independent privacy policy in their products or services, this policy also applies to those products or services.
&It should be noted that this policy does not apply to the services provided to you by other third parties, and the services provided to you by third parties are subject to the privacy policy separately stated to you.
Before using the products or services of enlightenment power app, please read and thoroughly understand this policy, especially the terms marked with bold / bold underline. You should focus on reading them and start using them after confirming that you fully understand and agree. If you have any questions, opinions or suggestions on the content of this policy, you can contact us through various contact information provided by the QYSciences APP.
Part I definition
QYSciences APP : refers to QYSciences APP and QYSciences APP wechat applet.
service provider of QYSciences APP: refers to Guangdong Qunyu Interactive Technology Co., Ltd.
personal information
In order to use our services, including robot model building, logic programming, remote control operations and courses, and communities, we will ask you to voluntarily provide the following personal information:
1. We may detect when you activate the product. And based on this information, provide content that meets the needs of local users to improve user experience.
2. The use of personal information is information about how users use our apps. We will collect this information to better understand how users use our products and provide more features to meet user needs. The use of personal information that we may collect includes: the functions you use and the operations you perform; the time, frequency and duration of your online activities; the pages you visit, etc.
3. Since the APP does not require login operation, in order to help you keep product planning records and programming records intact, we may collect the Android_ID of your device for It is the default login credential of the App, so as to avoid the loss of records when the App is reinstalled or updated.
4. We may collect information such as the device model, software version, available storage or operating space, Bluetooth signal, etc. that you use for the purpose of diagnosing and analyzing possible hardware and software defects and improving user experience.
5. We may access the setting information of your device, including: language, which is used to provide content in relevant languages; region and country, where users provide content that matches your location; and network information used, which is used for mobile traffic reminders.
6. We will also request the relevant permissions of your device, including camera, photo albums, Bluetooth, positioning, network, storage, microphone, so that we can provide functions such as taking pictures, device connection, storage, etc. The specific information is as follows:
(1) Camera: used to scan the code to activate the product;
(2) Storage and photo albums: used to cache resource files generated by the APP process and manage photos and videos taken by the robot;
(3) Bluetooth: used to connect and control the robot;
(4) Positioning: It is only used to scan the robot's Bluetooth and Wi-Fi, and will not obtain location information;
(5) Network: used to obtain online resources and APP updates;
(6) Microphone and voice recognition: used for users to record voices and recognize instructions in voice control.
children : refers to minors under the age of 14.
Unless otherwise agreed, the definitions used in this policy have the same meaning as those in the QYSciences APP service agreement.
Part II & nbsp; privacy policy
This privacy policy section will help you understand the following:
1、 How do we collect and use your information
2、 How can we share, transfer and publicly disclose your information
3、 How do we protect your information
4、 How do you manage your information
5、 How do we deal with minors' information
6、 How does your information move around the world
7、 How to update this privacy policy
8、 How to contact us
How do we collect and use your information
When you use our products and / or services, we need / may need to collect and use your personal information as follows:
1. In order to provide you with the basic functions of our products and / or services, you must authorize us to collect and use the necessary information. If you refuse to provide relevant information, you will not be able to use our products and / or services normally;
2. In order to provide you with additional functions of our products and / or services, you can choose to authorize us to collect and use the information. If you refuse to provide it, you will not be able to use the relevant additional functions or achieve the functional effect we intend to achieve, but it will not affect your normal use of the basic functions of our products and / or services.
you understand and agree that :
1. We are committed to creating a variety of products and services to meet your needs. As we provide you with a wide range of products and services, and there are differences in the specific product / service scope selected by different users, the basic / additional functions and the type and scope of personal information collected and used will be different. Please refer to the specific product / service function;
2. In order to bring you a better product and service experience, we are making continuous efforts to improve our technology, and then we may launch new or optimized functions from time to time. We may need to collect and use new personal information or change the purpose or way of using personal information. In this regard, we will separately explain to you the purpose, scope and use of the corresponding information by updating this policy, pop-up windows, page prompts, etc., and provide you with the way of independent choice and consent, and collect and use the information after obtaining your express consent. In this process, if you have any questions, opinions or suggestions, you can contact us through various contact information provided by the QYSciences APP, and we will answer them for you as soon as possible.
We will collect and use your personal information to realize the following functions of this policy:
(1) help you become our member
1. Member service
We provide services for you through the QYSciences APP account. You may need to provide the mobile phone number, the member name and password to be used to create the QYSciences APP account. If you only need to use browse and search services, you don't need to register as a member and provide the above information.
For services that can only be used through the power app account, we may verify your membership according to the above information provided by you to ensure that we are providing services for you. If there is a scenario to determine your membership in accordance with the law (including withholding taxes and fees according to law, administrative law enforcement or related subject identification in judicial proceedings), you authorize us to obtain relevant certification information from Alipay company for Alipay account.
We will determine your current membership level according to the usage of your membership account and the membership level calculation rules set by the platform, and provide you with the basic rights and interests corresponding to the corresponding membership level.
2. Additional member services
special membership rights and interests : if you choose to provide your real name, gender, date of birth, place of residence, nickname, avatar and other personal data that are not necessary for registration, we can provide you with more personalized membership services such as birthday privileges. Among them, in order to ensure the transaction recognition, your nickname and avatar will be displayed publicly.
real person authentication : you can provide corresponding identity information (ID card, passport, household register and other identity information) and biometric features (static or dynamic facial features) according to the authentication requirements to complete real person authentication. If you want to use the enhanced account protection function, you can choose to complete the above real person authentication, and you can also choose to turn on voiceprint security or scan face login to provide voiceprint or facial feature information.
authorized login : we may share your account information (avatar, nickname and other information prompted on the page) with a third party with your consent, so that you can easily register or log in to a third party account. In addition, we may obtain your third-party account information from a third party according to your authorization, and bind it with your app account, so that you can directly log in and use our products and / or services through the third-party account. We will use your relevant information within the scope of your authorization.
3. Account information display : if you already have an QYSciences APP account, we may display your above personal information in the QYSciences APP service (real person authentication only shows the result of whether the authentication has passed or not), as well as the operations you perform on the QYSciences APP or the products and services associated with the QYSciences APP account (you can use the The QYSciences app account uses the products or services provided by us and / or related companies on the home page of our QYSciences APP / mobile QYSciences APP, "necessary tools", "add card" link portal or other product / service portal, including the centralized display of your personal data, preferential benefits and transaction orders through the QYSciences APP account. We will respect your choice of the service and account setting of the QYSciences APP.
(2) provide you with information display of goods or services
In the process of using our service, in order to identify the abnormal status of the account, understand the adaptability of the product, and provide you with more suitable page display and search results, we may automatically collect your usage information and store it as network log information, including:
Device information: we will receive and record the device related information (including device model, operating system version, device settings, unique device identifier, device environment, mobile application list and other software and hardware characteristic information) and device location related information (including your authorized GPS location and WLAN) according to your specific operation in software installation and / or use Access point, Bluetooth, base station and other sensor information).
Service log information: when you use the products or services provided by our website or client, we will automatically collect your detailed use of our services and save them as service logs, including browsing, clicking, searching, querying, collecting, adding to shopping cart, trading, after-sales, following, sharing information, publishing information, as well as IP address, browser type, e-mail address Letter operator, language used, date and time of visit.
Please note that separate device information and service log information are information that cannot identify a specific natural person. If we combine this kind of non personal information with other information to identify the identity of a specific natural person, or combine it with personal information, during the period of combination, this kind of non personal information will be regarded as personal information. Except for obtaining your authorization or other provisions of laws and regulations, we will anonymize and de identify this kind of information.
In order to provide you with more convenient and personalized information display, search and push services, we will extract your preference features according to your device information and the browsing information when you use the website or client of QYSciences APP, and produce indirect crowd portraits based on feature tags for display, push information and possible commercial advertisements.
We strive to ensure your browsing experience. If you don't want to accept the commercial advertisement that we send you, you can reply to unsubscribe by SMS, or unsubscribe or close by other ways we provide. When you use our on-site search service, we also provide a general sorting option that is not specific to your personal characteristics (you can click "filter" or "more" on the search results page to select the "general sorting" to set). In order to reduce the disturbance of irrelevant information to you as much as possible, we have been improving and optimizing the content recommendation mechanism. When you open the home page of our website or client or enter the payment completion page, you can manage the content of our displayed goods or services by long pressing the picture of the goods or services and following the prompt, such as selecting to screen the corresponding goods or services, or directly selecting the preferred category of the screened goods or services.
In addition, we will use your above information in order to continuously improve and optimize the above functions.
(3) provide you with the functions of collection, purchase, attention and sharing
In the process of browsing our website or client, you can choose to collect the goods and / or services you are interested in, add them to the shopping cart, establish a relationship with the merchants / brands / other members you are interested in, and share information with other third parties through the functional components we provide. In the process of using the above functions, we will collect the service log information including your collection and the records of adding shopping cart, the relationship of attention, and the history of sharing, so as to realize the above functions and other purposes that we have clearly informed.
(4) help you to complete order placing and order management
When you order specific goods and / or services in our products and / or services, we will generate an order for you to purchase the goods and / or services through the system. In the process of placing an order, You need to provide at least your name, receiving address and contact number of the consignee. Meanwhile, the order will contain the information of the goods and / or services you purchased, the specific order number, the time of order creation and the amount you should pay. We collect these information to help you complete the transaction smoothly, ensure your transaction security, query the order information, and provide customer service and after-sales service And other purposes we have clearly informed.
You can order goods and / or services for others through the QYSciences APP. You need to provide the above personal information of the actual subscriber. If the personal information of the child is involved, you need to obtain the consent of the corresponding child guardian before providing it.
In order to facilitate you to understand and query the order information and manage the order information, we will collect the order information generated in the process of using our service, which will be used to show you and facilitate your order management.
You can fill in / select additional information including other contact numbers and receiving time to ensure the accurate delivery of goods or services.
(5) help you complete the payment
To complete the order payment, you need to provide the Alipay account and choose the payment method. We will take your enlightenment module APP account member name, the corresponding Alipay account member name, order payment related information, order safety related equipment information and other necessary information of anti money laundering legal requirements through the embedded software development kit (software tools) in the application program. The development kit is referred to as "SDK" in this policy, and so on, and is shared with Alipay. If you choose other financial institutions to provide you with payment services, we will also share your bank card payment information including bank card number and validity period with the corresponding financial institutions you choose.
In order to enable us to know and confirm your payment schedule and status in time, and provide customer service for sale and dispute resolution, you agree that we can collect and pay information about progress from the transaction object you choose, Alipay company or other financial institutions you choose.
(6) help to deliver goods or services to you
In order to ensure the smooth, safe and accurate delivery of the goods and / or services you purchased, we will disclose the order related distribution information to Zhejiang Cainiao Supply Chain Management Co., Ltd., which provides logistics information system and technical services for the QYSciences APP, and it will synchronize the relevant distribution information to the corresponding logistics distribution subject according to the designation of the goods and / or service provider. You know and agree that the corresponding logistics distribution subject will inevitably know and use your distribution information for the purpose of delivery.
In order to let us know and confirm the delivery progress and status in time, and provide you with after-sales and dispute resolution services, you agree that we can collect information related to the delivery progress from relevant logistics service providers.
(7) customer service and dispute settlement
When you contact us or apply for after-sale and dispute settlement, in order to protect your account and system security, we need you to provide the necessary personal information to verify your membership.
In order to contact you, help you solve the problem as soon as possible or record the solution and results of relevant problems, we may save the communication / call records and relevant contents (including account information, order information, other information you provide to prove the relevant facts, or contact information you leave) between you and us, if you consult, complain or contact us for specific orders For advice, we will use your account information and order information.
In order to provide services and improve the quality of service, we may also use your other information, including the relevant information you provided when you contacted customer service, and the questionnaire reply information you sent to us when you participated in the questionnaire survey.
(8) provide you with the public release function of comments, Q & A and other information
You can publish information through our comments, share and other information publishing functions, including publishing graphic / video content, comments and Q & A as a member.
We may judge whether you can enjoy the corresponding functions and permissions according to your member type and network log information (for example, only members who have purchased a certain product can answer the questions of other members about the product by asking you).
Please note that the information you publish may involve your or other people's personal information or even personal sensitive information. For example, you choose to upload pictures containing personal information when evaluating. Please consider more carefully whether to share or even publicly share relevant information when using our services. If the information you publish involves children's personal information, you need to obtain the consent of the corresponding child guardian before publishing.
(9) provide security for you
In order to improve the security of services provided by us, our affiliated companies and partners, protect the personal and property security of you or other users or the public from infringement, better prevent phishing sites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, and more accurately identify violations of laws and regulations or app related agreement rules We embed the application security SDK developed by our affiliated companies in the application to collect your device information and service log information, and may use or integrate your member information, transaction information, device information, service log information, as well as the information that our affiliated companies and partners obtain your authorization or share according to the law to comprehensively judge your account and transaction wind We should take necessary measures to record, audit, analyze and deal with security incidents according to law.
(10) additional services for you
In order to provide you with more convenient, better quality and personalized products and / or services, and strive to improve your experience, we may collect and use your personal information in the following additional services. If you do not provide this information, it will not affect your basic services such as browsing, searching and purchasing, but you may not be able to obtain the user experience brought by these additional services. These additional services include:
1. Personalized recommendation service based on location information: we will access your location information after you open the location permission, and provide you with more suitable page display, products and / or services according to your location information, such as recommending nearby preferential information to you.
2. Additional services based on camera / camera: you can use this function to scan the code after opening the camera / camera permission for login, shopping, receiving preferential information, taking photos or videos for evaluation, sharing, and face recognition authorized by you in specific scenes. When you use this additional function for face recognition, we will collect your facial features and use them strictly within the scope of your authorization. In the future, if we intend to use your facial information to provide you with other products and / or services, we will confirm with you again. Please know that even if you have agreed to open the camera permission, we will only get the photo information through the camera when you actively click the camera icon in the client or record the video.
3. Photo / video access and upload additional services based on photo album (photo library / Video Library): you can use this function to upload your photos / pictures / videos after opening the photo album permission, so as to realize the functions of changing the avatar, commenting / sharing, taking photos for shopping or communicating with customer service to provide proof. We may identify the goods or services you need to buy by the photos / pictures you upload, or use the comment information containing the photos or pictures you upload. In order to meet the needs of link sharing such as your friends and activities, we may read the link address of your last saved image locally.
4. Microphone based voice technology related additional services: you can use microphone to realize voice shopping function after opening microphone permission, or contact customer service or realize voice interaction with customer service robot. In these functions, we will collect your recording content to identify your shopping needs, or respond to your customer service and dispute handling needs. Please know that even if you have agreed to open the microphone permission, we will only get voice information through the microphone when you actively click the microphone icon in the client or record video.
5. Additional services based on address book information: we will collect your address book information after you open the address book permission, so that you can more easily access the contact information in your address book when shopping without manual input, including you can directly recharge the mobile phone number of the contact in the address book; in addition, in order to improve your ability to use our products and / or services With your consent, we may also encrypt and collect the name and telephone number of your contacts to help you judge whether your contacts in the address book are our members or not, so as to establish contact for your communication in the enlightenment model app. At the same time, members can choose to turn on or off friends' privacy Private rights limit determines whether you can be searched and contacted by other members through mobile phone number.
6. Additional services based on calendar: after you enable our permission to read / write your calendar, we will collect your calendar information for providing you with records and reminders related to shopping or claim benefits.
7. Additional service based on phone status: in order to protect your account and use security, you need to authorize us to read the local ID.
You understand and agree that the above additional services may require you to open the access rights of your location information (geographic location), camera (camera), photo album (Picture Library), microphone (voice), address book, calendar and / or phone status in your device, so as to realize the collection and use of the information involved in these rights. You can view the status of the above permissions one by one in your device settings or our client "my app settings privacy system permissions", and you can decide whether these permissions can be turned on or off at any time. Please note that when you open any permission, it means that you authorize us to collect and use relevant personal information to provide corresponding services for you. Once you close any permission, it means that you cancel the authorization. We will not continue to collect and use relevant personal information based on the corresponding permission, nor can we provide the corresponding services for you. However, your decision to turn off the permission will not affect the previous information collection and use based on your authorization.
(XI) others
1. If the information you provide contains the personal information of other users, you need to ensure that you have obtained legal authorization before providing the personal information to the QYSciences APP. If it involves children's personal information, you need to obtain the consent of the corresponding child's Guardian before publishing it. Under the above circumstances, the guardian has the right to contact us through Article 9 of this policy to request correction or deletion of the content involving children's personal information.
2. If we use the information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, or we take the initiative to obtain your personal information from a third party, we will obtain your prior consent.
If we obtain your information indirectly from a third party, we will explicitly require the third party to collect personal information after obtaining your consent in accordance with the law, and inform you of the content of the shared information. If sensitive information is involved, your explicit confirmation is required before it is provided to us, and the third party is required to verify the legality and compliance of the source of personal information In addition, our professional security team will strengthen the security of personal information (including sensitive information reporting, encrypted storage of sensitive information, access control, etc.). We will use no less than the same protection means and measures for our own users' personal information to protect the personal information indirectly obtained.
3. Exceptions to authorization
You fully understand and agree that your authorized consent is not required for us to collect and use your personal information under the following circumstances, and we may not respond to your request for correction / modification, deletion, cancellation, withdrawal of consent or information request:
(1) Related to national security and national defense security;
(2) Related to public safety, public health and major public interests;
(3) Related to judicial or administrative law enforcement, such as criminal investigation, prosecution, trial and judgment execution;
(4) In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to get my consent;
(5) Personal information that you disclose to the public on your own;
(6) Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
(7) According to the requirements of signing and performing relevant agreements or other written documents with you;
(8) It is necessary to maintain the safe and stable operation of the products and / or services provided, such as finding and handling the faults of products and / or services;
(9) It is necessary for legal news report;
(10) It is necessary for academic research institutions to carry out statistical or academic research based on the public interest, and when they provide the results of academic research or description to the outside world, they de label the personal information contained in the results;
(11) Other circumstances stipulated by laws and regulations.
Please note that according to applicable laws, if we take technical measures and other necessary measures to process personal information, so that the data receiver can not re identify specific individuals and cannot recover them, or we may conduct de identification research, statistical analysis and prediction on the collected information, so as to improve the content and layout of the enlightenment model app and provide a basis for business decision-making Products or services support, and improve our products and services (including using anonymous data for machine learning or model algorithm training), the use of such processed data does not need to inform you and obtain your consent.
4. If we stop operating the enlightenment power app products or services, we will stop the activities of continuing to collect your personal information in time, notify you of the notice of stopping operation in the form of one by one delivery or announcement, and delete or anonymize the personal information related to the closed business we hold. If it involves children's personal information, we will inform the children's guardian of the notice of stopping operation.
How can we share, transfer and publicly disclose your information
(1) sharing
&Nbsp; we will not share your personal information with companies, organizations or individuals other than the app service provider, except for the following circumstances:
1. Sharing under legal circumstances: we may share your personal information according to laws and regulations, litigation, dispute resolution needs, or according to the requirements of administrative and judicial organs.
2. Sharing with explicit consent: with your explicit consent, we will share your personal information with other parties.
3. Sharing in the case of your active choice: when you purchase goods or services through the QYSciences APP, we will share the necessary information related to the transaction in your order information with the suppliers of relevant goods or services according to your choice, so as to realize your transaction and after-sales service requirements.
4. Sharing with authorized partners: we may entrust authorized partners to provide you with certain services or perform functions on our behalf. We will only share your information for the legitimate, legitimate, necessary, specific and explicit purposes stated in this privacy policy. Authorized partners can only access the information they need to perform their duties, and shall not use this information for any other purposes 。 For those involving children's personal information, we do not allow partners to sub entrust.
At present, our authorized partners include the following types:
(1) Authorized partners of advertising and analysis services. Unless we get your permission, we will not share your personal identity information with partners who provide advertising and analysis services. We will entrust these partners to process the information related to the coverage and effectiveness of the advertisement, but we will not provide your personal identity information, or we will de identify the information so that it will not identify you. Such partners may combine the above information with other data legally obtained by them to implement the advertising services or decision suggestions entrusted by us.
(2) Suppliers, service providers and other partners. We send information to suppliers, service providers and other partners who support our business, including technical infrastructure services that we commission, analysis of how we use our services, measurement of the effectiveness of advertising and services, provision of customer services, payment facilitation or academic research and research.
(2) transfer
We will not transfer your personal information to any company, organization or individual except for the following circumstances:
1. Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties;
2. In the event of merger, acquisition or bankruptcy liquidation or other cases involving merger, acquisition or bankruptcy liquidation of the app service provider, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this policy, otherwise we will require the company, organization or individual to seek your authorization again.
(III) public disclosure
We will only disclose your personal information in the following circumstances:
1. We may publicly disclose your personal information with your explicit consent or based on your active choice;
2. If we determine that you have violated laws and regulations or seriously violated the relevant agreements and rules of QYSciences APP, or in order to protect the personal and property safety of QYSciences APP users or the public from infringement, we may disclose your personal information in accordance with laws and regulations or with your consent, including the relevant violations and the restrictions imposed on you by QYSciences APP Measures to be taken. For example, if you seriously violate the rules of the enlightenment model app due to the sale of counterfeit goods, we may publicly disclose your store certification subject information and violations.
（4） Exception of obtaining prior authorization for sharing, transferring and public disclosure of personal information
Under the following circumstances, no prior authorization is required for sharing, transferring or disclosing your personal information:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to judicial or administrative law enforcement, such as criminal investigation, prosecution, trial and judgment execution;
4. In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to get my consent;
5. Personal information that you disclose to the public on your own;
6. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
Please note that according to the applicable laws, if we take technical measures and other necessary measures to process the personal information, so that the data receiver can not re identify a specific individual and can not recover, the sharing, transfer and public disclosure of such processed data do not need to notify you and obtain your consent.
How to protect your information
（1） We have taken reasonable and feasible security measures in line with industry standards to protect your information from unauthorized access, public disclosure, use, modification, damage or loss. For example, when you exchange data between your browser and the server, the SSL protocol encryption protection; at the same time, we provide HTTPS protocol security browsing mode for the enlightenment model app website; we will use encryption technology to improve the security of personal information; we will use trusted protection mechanism to prevent malicious attacks on personal information; we will deploy access control mechanism to ensure that only authorized personnel can access personal information; and we will Organize security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
（2） We have the industry's advanced data security management system with data as the core and around the data life cycle, which improves the security of the whole system from the aspects of organization construction, system design, personnel management, product technology, etc. At present, our important information system has passed the three-level evaluation and ISO27001 certification of network security level protection.
（3） We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only keep your personal information for the period required to achieve the purpose stated in this policy, unless there are mandatory retention requirements by law. For example, the e-commerce law of the people's Republic of China requires that the storage time of goods and services information and transaction information shall not be less than three years from the date of completion of the transaction. Our criteria for judging the aforesaid period include:
1. Complete the transaction purpose related to you, maintain the corresponding transaction and business records, and deal with your possible inquiries or complaints;
2. Ensure the safety and quality of our services for you;
3. Whether you agree to a longer retention period;
4. Whether there are other special agreements on the retention period.
After your personal information exceeds the retention period, we will delete your personal information or anonymize it according to the requirements of applicable laws.
（4） The Internet is not an absolutely safe environment. When using the QYSciences APP service, we strongly recommend that you do not use the communication method recommended by the non QYSciences APP to send your information. You can connect and share with each other through our services. When you create communication, transaction or sharing through our services, you can choose the object of communication, transaction or sharing, as the third party who can see your transaction content, contact information, exchange information or sharing content and other relevant information.
When using the power app service for online transactions, it is inevitable for you to disclose your personal information, such as contact information or contact address, to the trading partner or potential trading partner. Please protect your personal information properly and provide it to others only when necessary. If you find that your personal information, especially your account or password, is leaked, please contact the customer service of enlightening power app immediately, so that we can take corresponding measures according to your application.
Please note that the information you voluntarily share or even publicly share when using our services may involve your or other people's personal information or even personal sensitive information. Please consider more carefully whether to share or even publicly share relevant information when using our services.
Please use complex password to help us ensure the security of your account. We will try our best to ensure the security of any information you send us. If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility.
（5） We will update and make public the security risk, personal information security impact assessment report and other relevant contents from time to time, which can be obtained through the announcement of enlightenment model app.
（6） After the unfortunate personal information security incident, we will inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions that you can prevent and reduce the risk on your own, the remedial measures for you, etc. We will inform you of the relevant information of the incident by mail, letter, telephone, push notice, etc. when it is difficult to inform the subject of personal information one by one, we will take reasonable and effective ways to issue an announcement.
&We have formulated emergency plans for children's personal information security incidents, and regularly organized relevant internal personnel to conduct emergency response training and emergency drills, so as to make them master their post responsibilities and emergency response strategies and procedures. After the unfortunate occurrence of children's personal information security incidents, we will timely inform the children and their guardians of the basic situation and possible impact of the security incidents, the disposal measures we have taken or will take, the suggestions that the children and their guardians can independently prevent and reduce the risks, and the remedial measures for the children and their guardians in accordance with the requirements of laws and regulations. We will timely inform the children and their guardians of the event by app push notification, email / SMS, etc. When it is difficult to inform one by one, we will take reasonable and effective ways to release relevant warning information. At the same time, we will actively report the disposal of children's personal information security incidents in accordance with the requirements of the regulatory authorities. If the legitimate rights and interests of children and their guardians are damaged, we will bear the corresponding legal responsibility according to law.
At the same time, we will report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities.
How to manage your information
You can access and manage your information in the following ways:
(1) query, correct and supplement your information
You have the right to inquire, correct or supplement your information. You can do it yourself in the following ways:
1. Log in to the QYSciences APP, enter the "my" home page, click personal account settings, query and correct personal data and personal account related information;
2. Log in to the power app client of mobile enlightenment model, and enter "my power app settings of enlightenment model" to query, correct or supplement personal data, account and security, my receiving address and other information;
3. Log in to the QYSciences APP and choose to contact customer service, or log in to the mobile QYSciences APP client and choose "my customer service" (7 * 24 hours) for help to help you query, correct or supplement your information.
(2) delete your information
You can delete part of your information in the way listed in "(I) query, correct and supplement your information".
In the following cases, you can request us to delete your personal information:
1. If we deal with personal information in violation of laws and regulations;
2. If we collect and use your personal information without your explicit consent;
3. If our handling of personal information seriously violates the agreement with you;
4. If you no longer use our products or services, or you take the initiative to cancel the account;
5. If you no longer provide products or services for us.
If we decide to respond to your request for deletion, we will also inform the subject who obtains your personal information from us as far as possible, and require it to be deleted in a timely manner (unless otherwise stipulated by laws and regulations, or these subjects have obtained your authorization independently).
When you or we assist you in deleting the relevant information, we may not be able to immediately delete the corresponding information from the backup system due to the applicable laws and security technologies. We will safely store your personal information and isolate it from any further processing until the backup can be cleared or anonymous.
(3) change the scope of your authorization and consent
&Each business function requires some basic personal information to complete (see "part I" of this Privacy Policy). In addition, you can set in "my account management" or contact the customer service of QYSciences APP, or change the settings of your smart mobile device to give or withdraw your authorization (for example, you can withdraw your authorization of "find me by mobile phone number" in "my QYSciences APP - settings - Privacy" of mobile phone QYSciences APP).
When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous personal information processing based on your authorization.
(4) automatic decision making of constraint information system
In some business functions, we may only make decisions based on non manual automatic decision-making mechanism including information system and algorithm. If you have the right to appeal against the public interest or the legitimate rights and interests of our users, you will also have the power to appeal.
(6) respond to your above request
For security, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
We will respond within 15 days. If you are not satisfied, you can also initiate a complaint through the customer service of enlightening QYSciences app.
In principle, we do not charge for your reasonable request, but we will charge a certain fee for repeated requests that exceed the reasonable limit. We may refuse information that is not directly related to your identity, repetitive information for no reason, or requests that require too many technical means (for example, need to develop new systems or fundamentally change current practices), bring risks to other people's legitimate rights and interests, or are unrealistic.
Under the following circumstances, we will not be able to respond to your request according to the requirements of laws and regulations:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to criminal investigation, prosecution, trial and execution of judgments, etc;
4. There is sufficient evidence to show that the subject of personal information has subjective malice or abuse of rights;
5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
6. Involving trade secrets.
5, how do we deal with the information of minors
In e-commerce activities, we presume that you have the corresponding capacity for civil conduct. If you are a minor, we ask you to ask your parents or other guardians to read this privacy policy carefully and use our services or provide us with information with the consent of your parents or other guardians.
If we identify that you are a child user, we will inform your guardian and ask your guardian to agree to the rules for the collection and use of children's personal information. For the use of our products or services with the consent of our parents or other guardians and the collection of children's personal information, we will only use, share, transfer or disclose this information as permitted by laws and regulations, with the explicit consent of our parents or other guardians, or as necessary for the protection of children.
If you are the parent or other guardian of the child, please pay attention to whether the child you are monitoring uses our services after obtaining your authorization and consent. If you have any questions about the personal information of your child, please contact us through the contact information in Section 9.
How to transfer your information around the world
Personal information collected and generated by us during our operations in the people's Republic of China is stored in China, except for the following circumstances:
1. The applicable laws have clear provisions;
2. Obtain your explicit authorization;
3. You conduct cross-border transactions and other personal initiatives through the Internet.
In view of the above situation, we will ensure that we provide sufficient protection for your personal information in accordance with this privacy policy.
How to update this Privacy Policy
Our privacy policy may change.
We will not restrict your rights under this privacy policy without your explicit consent. We will post any changes to our privacy policy on a dedicated page.
For major changes, we will also provide more significant notice (including we will notify you through the QYSciences APP publicity, and even provide you with pop-up prompts).
Major changes referred to in this policy include but are not limited to:
1. There has been a major change in our service model. Such as the purpose of personal information processing, the type of personal information processing, the use of personal information, etc;
2. We are in control of the great changes happened. Such as merger, acquisition and reorganization of information control changes, etc;
3. The main objects of personal information sharing, transfer or public disclosure have changed;
4. Significant changes have taken place in your right to participate in personal information processing and the way you exercise it;
5. Our responsible departments, contact information and complaint channels for handling personal information security have changed;
6. Personal information security impact assessment report shows that there is a high risk.
We will also archive the old version of this Privacy Policy on the special page of QYSciences APP for your reference.
How to contact us
You can contact us through the following ways, and we will reply to your request within 15 days:
If you find that your personal information may be leaked, You can dial the telephone number 110 complaints to report;
We also set up a professional department of personal information protection, you can contact 3066199737@qq.com .
If you are not satisfied with our reply, especially if you think our personal information processing behavior has damaged your legitimate rights and interests, you can also seek a solution by filing a lawsuit with the court with jurisdiction in the defendant's domicile.